Refund, cancellation & delivery

This is a digital service with no physical shipping. Access is granted immediately after your payment is confirmed, usually within seconds. Your 5 parses appear on your dashboard and you can generate your full question bank straight away.

If your payment succeeded but access did not appear within 15 minutes, email us and we will fix it. Money deducted for a payment that never completed is returned by your bank or Razorpay automatically, typically within 5 to 7 working days.

• Your payment was taken but no parses were credited to your account.
• You were charged more than once for the same purchase.
• The service failed to generate a question bank and our team could not fix it, and you have not used any parse successfully.
• You were charged by mistake for a purchase you did not authorise.

Full refunds are processed to the original payment method within 5 to 7 working days of approval.

Once you have generated a full question bank, that parse has been used, the AI cost has been incurred and the content has been delivered to you. Unused parses from a purchase where at least one parse was used are not refundable.

We also do not refund because you did not like the questions, because you did not get an interview or an offer, or because you changed your mind after seeing the output. The free preview exists precisely so you can judge the quality before paying.

There is no subscription and no recurring charge, every purchase is one-time, so there is nothing to cancel. You can stop using the service at any time and request account deletion.

Campus ambassador and referral earnings can be withdrawn once your wallet reaches ₹500. Withdrawals are settled manually to the UPI ID you submit, normally within 5 working days of the request.

Wallet balance is a reward, not a deposit. It cannot be withdrawn below the threshold, cannot be transferred to another account, and is forfeited if we find code reselling, self-referral or fake accounts. Rewards attached to an order that is later refunded or charged back are reversed.

Email support.inlineinterview@gmail.com from your registered email address with your Razorpay payment ID and what went wrong. We respond within 3 working days and tell you either the refund date or the reason for declining.